Joy & Soulshine is committed to protecting your privacy. The following privacy policy applies to Joy & Soulshine, LLC., (“Joy & Soulshine,” “we,” “us” or “our”) and our website http://www.JoyandSoulshine.com. Please read this privacy policy carefully before you use this website. By using our website, you consent to the practices described in this privacy policy.
Information We Collect
We may collect personally identifiable information from you when you voluntarily submit information to us, such as when you purchase items from us or register with our website.
You may register with our website by creating an account. To register, we require you to submit your name, email address and to create a password. You are responsible for any activity that occurs on your account, or any information you submit.
If you choose to place an order through our website, we require certain personally identifiable information from you, including but not limited to your name, shipping and billing address and payment information.
Our website collects device-specific information, including but not limited to: your hardware model, operating system, browser type, IP address, access times and pages you visit within the website. The information that is collected is used to maintain the quality operations of our website and company, and to provide statistical data regarding the use of our website.
Use of Personal Information
Joy & Soulshine, LLC will never share your information with other organizations for commercial purposes. If we experience issues processing your order, we will use this information to contact you via phone, mail or email. If submitted through our contact form, we will use your information to reply to your request for communication.
Joy & Soulshine, LLC does not sell, rent or lease any information to third parties. We occasionally use third-party companies to provide limited services on our behalf, such as processing transactions, or performing statistical analysis of our services. We only provide those companies with the information necessary to provide those services. Third-parties are strictly prohibited from using your personally identifiable information for any other purpose.
Joy & Soulshine, LLC does not disclose any personally identifiable information, except as permitted by law to government authorities or third parties in which there is a legal request, subpoena, or other procedure that requires the disclosure of your information. In the event of debt collection, fraud, or protecting our rights or property, Joy & Soulshine, LLC may also use or disclose your information as permitted by law.
Under the circumstances of a change in corporate leadership in regards to a sale or merger, Joy & Soulshine, LLC reserves the right to transfer your personal information to the new participant in control.
Security of Personal Information
Joy & Soulshine, LLC takes reasonable precautions to protect your personal information. We have a variety of security measures in place at our facility and on our website to help protect against the loss, misuse or alteration of information that we have collected from you. Access of your personally identifiable information is restricted only to employees using the information to fulfill your order. We always use industry standard encryption technologies when transferring and receiving customer data through our website. However, no internet transmission is ever fully secure or error free.
There are some things that you can do to help protect the security of your information. For instance, you should never share your username and password as this is used to access your information online. Also, remember to sign out of your account when you finish so other people using the same computer won’t have access to your information.
Third Party Websites
Although you may find links to third party websites, they are provided as a convenience to you. If you use these links, you will leave http://www.JoyandSoulshine.com. Joy & Soulshine, LLC has not reviewed all third party websites, does not control and is not responsible for any of these websites or their content. Joy & Soulshine, LLC does not endorse or make any representations about such websites, or any information or materials found there, or any results that may be obtained from using them.
Use of Cookies
In viewing http://www.JoyandSoulshine.com, some information in the form of a “cookie” may be automatically stored on your computer. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser, which you can disable, that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies cannot be used to run programs or deliver viruses to your computer. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about website traffic and interaction so that we can offer better website experiences and tools in the future.
Use of Beacons
Our HTML-formatted emails may contain a web beacon, which are also known as pixel tags or clear GIFs. Web beacons are small pieces of code that informs us whether our emails have been opened and if a link has been used to visit our website. We may use this information to determine which of our emails are more interesting to users. Web beacons are not used to access personally identifiable information and will be deleted when you delete the email.
Email Communication
As part of registering with our website or ordering with us, you may receive emails informing you of new products or services available from us. You can manage your email preference by clicking “unsubscribe” on any email communication we send you.
Comment, Registration or Account Data
As you use the Site, we collect other data that you provide voluntarily. For example, if you leave a comment, the Site will record your name as provided. You are welcome to use a nick-name instead, if you would rather not have your name published in conjunction with the comment.
We may also collect information about you through other voluntary methods, including research surveys.
We may use your personally-identifying information for a variety of our internal business purposes, such as creating a better user experience for the Site, diagnosing and troubleshooting malfunctions on the Site, better understanding how the Site is used, and making personalized recommendations to you.
If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”
Additional Rights of EEA (European Economic Area) Residents
If you are a resident of a country in the EEA, you have the rights, among others, to:
(i) access your personal data
(ii) ensure the accuracy of your personal data
(iii) the right to have us delete your personal data
(iv) the right to restrict further processing of your personal data, and
(v) the right to complain to a supervisory authority in your country of residence in the event that data is misused
If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.
You may exercise any of your rights in relation to your personal data by written notice to us addressed to info@joyandsoulshine.com.
California Privacy Rights
Under California law, California residents who provide personal information with us are entitled to request and obtain from us, once per calendar year, a summary of the information we shared, if any, with third parties for their direct marketing purposes. If applicable, this information would include the categories of personal information disclosed during the prior calendar year, the names and addresses of third parties with which we shared personal information during the prior calendar year and descriptions of the likely types of marketing the third parties would send.
To obtain this information from us, you may send an email to info@joyandsoulshine.com with “Request for California Privacy Information” on the subject line. Our website currently does not honor browser “do not track” signals.
COPPA (Children Online Privacy Protection Act)
The content on http://www.JoyandSoulshine.com is not directed to or intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If you are under thirteen, please do not provide any personally identifiable information through our website.
Joy and Soulshine 